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Frontline Receptionist Reference No: 3148186530 | Port Elizabeth, South Africa | Posted on: 04 August 2022

ROLES AND RESPONSIBILITIES: Answer all inbound and outbound calls on the switchboard and transfer the call to the relevant department or person - electronic switchboard. Ensure all items delivered to the company are signed for and collected by the relevant persons. Ensure all parcels were packaged and all the corresponding waybills were filled in accordingly. Ensure all the waybills were filed accordingly – in-coming and out-going waybills. Phone and/or emailed Skynet and RAM to collect the packaged parcels. Ensure all the bookings made on the Universal Calendar or on Teams for meetings were accurate– according to date, time, the department and the person of who requested the booking as well as which boardroom would be utilised. Receive all Visitors  Update registers.   MINIMUM REQUIREMENTS: Grade 12 English and one other African language with a minimum of  "C", 60% or 5 symbols in both languages. Plus strong marks in Mathematics, Mathematical Literacy and or Accounting. SA citizen with a clear criminal history. Ref Code: RECLocation: Port Elizabeth / GqeberhaCareer Level: JuniorIndustry: HealthcareEE/ Non-EE: EE onlyWorking Hours: Monday to Friday (no weekend work)Salary: R negotiable (package includes medical aid and provident fund) Note: All shortlisted candidates will be required to undertake, an online assessment and background and fingerprint clearance will be required at offer stage. Applicants who have not heard from u within two (2) weeks from the closing date, which is 15 August 2022, should consider their application unsuccessful.  
Salary: R6500 to R7700

Clinical Hospital Pre-Auth Service Agent Reference No: 2310079025 | Port Elizabeth, South Africa | Posted on: 04 August 2022

ROLE PURPOSETo effectively contribute to the Hospital Pre-Auth Team, ensuring that the KPI's and SLA's are met and that the hospital procedures are authorised according to protocol.  MINIMUM REQUIREMENTS Matric/Grade 12/ National Senior Certificate. Degree/ Diploma in General Nursing is ESSENTIAL Valid South African Nursing Council Registration (SANC) - Essential MS Office Suite Experience - Essential 2-3 Years' experience in a private hospital - Essential Language proficiency in English, Afrikaans and one other South African Language would be advantageous. Relevant experience in a call centre environment would be advantageous.  Exposure to claims and ICD-10 coding would be advantageous. Understanding the Medical Scheme Industry would be advantageous. SA citizens only. Clean criminal history. DUTIES AND RESPONSIBILITIES Pre-authorisation of all in-hospital procedures for applicable schemes, according to CRM protocols, telephonically and via email. Pre-authorisation of all specialised radiology for all schemes, according to CRM protocols. Pre-authorisation of all medial appliances and oxygen for all schemes. Assistance with clinical-related queries and escalations where applicable. Presenting complicated cases at clinical meetings when required. Accurate and comprehensive recording of notes on the system. Rotational filing of audit reports. Running of daily reports and distribution to the applicable case managers. Accurately resolve client queries and ensure excellent client service. Participate and contribute to a culture which builds rewarding relationships, facilities feedback and provides exceptional client service.  Demonstrate exemplary team behaviour through professional involvement, commitment and dedication in support of organisational values. Be part of a culture that directs best practices, fostering an environment of continuous learning, improvement and cohesiveness.  Identify own growth and development needs and discuss interventions to enable ongoing development, training and personal growth.  Deal with ambiguity, and uncertainty and provide perspective in difficult situations. BEHAVIOURAL COMPETENCIES  Telephone etiquette and communication, verbal and written. Accountability. Time management. Attention to detail. Relationship building and interpersonal understanding. Customer orientation and results orientation.  Empathetic. Teamwork and cooperation. Business administration skills. Assistance with clinical-related queries and escalations where applicable.  Ref Code: PRELocation: Port Elizabeth / GqeberhaCareer Level: Junior to MidIndustry: HealthcareEE/ Non-EE: EE onlyWorking Hours: Monday to Friday (no weekend work)Salary: R negotiable (package includes medical aid and provident fund) Note:  All shortlisted candidates will be required to undertake, an online assessment and background and fingerprint clearance will be required at offer stage. Applicants who have not heard from u within two (2) weeks from the closing date, which is 15 August 2022, should consider their application unsuccessful.        
Salary: Negotiable

Factory Accountant Reference No: 1466416 | Port Elizabeth, South Africa | Posted on: 01 August 2022

To process accounting and financial documentation to enable reporting and costing, which are aligned with company procedures and processes. This role reports to the Management Accountant Financial Costing and Reporting Prepare Import cost files and submit a summary to Management Accountant for an update to SAP. Assist and support in scanning / other projects. Stand in for Management Accountant in his absence. Assist with correction and maintenance of Material Master Information specific to transaction posting. Monitor performance of scanning process, liaise with Factory system roles & initiate corrective action where necessary. Collate and prepare daily production scrap reports & attend daily scrap meetings Compile monthly lead balancing inclusive of scrap sent to Frys. Review and report monthly on stock count completeness across all sites in the company. Stock Control Coordinate and assist Planning with factory stock counts. Investigate stock variances and resolve issues. Conduct reporting on stock counts for management. Compliance Operates within controls and procedures in order to ensure the integrity of the Company. Identifies and reports risks or areas of concern to management within own department and area of responsibility. Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure. Customer Service Maintains effective working relationships with customers (both internal and external) towards rendering the highest quality of services. Represents FinPayIT in meetings with relevant stakeholders. Identifies and solves problems creatively whilst demonstrating an elevated level of integrity in line with the Company's core values. Cost and Financial Control Contributes to the budget preparation process for Manufacturing. Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources. Explores opportunities to control and reduce costs. Desired Experience & Qualification Educational: Matric / Grade 12 Degree in Finance / Management Accounting or related fields (NQF 6). Honours Degree in Finance / Management Accounting or related fields (NQF 7) or CIMA. (Advantageous) Experience: Up to 5 years’ experience in Cost Accounting / Reporting or equivalent. Manufacturing experience (Advantageous) ESSENTIAL KNOWLEGDE AND REQUIRED SKILLS: Computer Literacy. Superior MS-Office, especially Excel Skills. SAP, FI, CO and MM skills - essential. Communication skills (both verbal and written). ATTRIBUTES: Proactive. Action-oriented. Attention to detail. Problem Solving and Analytical skills. Agile. Planning and Organising. Relationship Building. Customer Focused. Resilient. Strict adherence to deadlines NOTES Package and remuneration is commensurate with experience. Relocation to Port Elizabeth will be at the candidate's expense. Applications close on 8 August 2022 at 16h00. Please submit your CV and supporting documents via PNet if you are interested, and if you meet the requirements of this position. If you are not skilled in the application of SAP (FI, CO and MM), we cannot consider your application.
Salary: Negotiable

Junior Web Developer Reference No: 3790785477 | Cape Town, South Africa | Posted on: 15 July 2022

PURPOSE OF THE ROLE: We are looking for a Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. Knowledge of CMS skills required. REQUIREMENTS: Completed degree/diploma in Web Development or Software Development, as well as   A completed University Degree or National diploma is essential. 1 -2 years of Web Development experience. Proficient understanding of web markup, including HTML5, and CSS3 Understanding of server-side CSS pre-processing platforms, such as LESS and SASS Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery. A good understanding of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS would be an advantage. Good understanding of asynchronous request handling, partial page updates, and AJAX Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus. Proficient understanding of cross-browser compatibility issues and ways to work around them. Proficient understanding of code versioning tools, such as Git /SVN/TFS etc. Good understanding of SEO principles and ensuring that application will adhere to them. Good understanding of working in an Agile environment. Basic HTML. WordPress CMS knowledge. Google Analytics knowledge. RESPONSIBILITIES AND OUTPUTS: Manage documents and version control on a content server. Update/map documents to various sites. Code basic HTML to map documents to websites. Content updates and management. Gathering Google Analytics on various websites and determining optimisation opportunities. Proactive content updates. Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests. Develop new user-facing features. Build reusable code and libraries for future use. Optimise application for maximum speed and scalability. Assure that all user input is validated before submitting it to the back end. Contribute to user acceptance testing (UAT) and the development of training material. Once the solution has been successfully tested, transport the solution into a production/live environment. Develop and maintain websites with CMS. Monitor performance of solutions and make recommendations to improve the performance and functionality of the solution. Log issues found in existing systems as internal change controls and ensure successful resolution of issues. COMPETENCIES REQUIRED: Diversity and Inclusiveness Leads Change and Innovation Drive for Results Customer/ Stakeholder Commitment Business Acumen Self-Awareness and Insight Impact and Influence Collaboration Ref Code:  WEBLocation: Cape Town, ECIndustry: HealthcareSector: Information TechnologyEmployment: Permanent, full-timeE.E. / Non-EE: EE preferredWorking Hours: 08:00 AM to 17:00 PMSalary: Commensurate with experience (includes medical and provident fund) Note:  Candidates will be expected to complete an online assessment and will be subject to background, reference and fingerprint clearance checks. Should you not be contacted within two weeks, please consider your application unsuccessful.  
Salary: Negotiable

Mechanical/Electrical Artisan Reference No: 1546347600 | Port Elizabeth, South Africa | Posted on: 07 July 2022

To operate, repair and perform maintenance work on equipment and machines to minimise and prevent failures/breakdowns in product operations.  MINIMUM REQUIREMENTS: Electrical or Mechanical Red Seal, trade test. (NQF 5). Needs to have done an apprenticeship, not just Section 28 (ARPL). Matric or NQF 4. 3 Years' Operator experience in a manufacturing environment. (hi-tech machinery) ROLES AND RESPONSIBILITIES: Reports to the Section Manager. Set and maintain the following machines as per suppliers' operating manual. Negative and Positive Pasting lines including expander, tab blanket, hopper, divider and stacker.  Machine operation as per supplier operating manual specifications. Safe handling/operation of machines and equipment. Ensure each line of equipment produces the correct quality product at the nominal production rate for that equipment.  Ensure all extraction and cooling systems are kept in the correct working condition. Incident reports. Damage minimalised. Availability % of equipment/ machines.  Key Performance Areas: Maintenance Support (55%). Administration (15%). Compliance (10%). Cost Control (10%). Customer Service (10%).  TECHNICAL SKILLS AND BEHAVIOURAL COMPETENCIES: Computer Literacy (Basic MS Office, SAP, ERP Systems and other job-specific software systems). Knowledge of the relevant maintenance practices/ designs/ mythologies/ SOP's. Housekeeping and safety principles. Proactive. Action-oriented. Problem-solving and fault-finding skills. Flexibility. Planning and organisation. Customer focused. Resilient. Communication skills (both written and verbal).  Ref Code: UT2Location: Port ElizabethCareer Level: + 3 YearsIndustry: ManufacturingEE/ Non-EE: Strictly EE in accordance with the company’s Employment Equity PlanWorking Hours: Shift work (6-1, 2-10, and 10-6)Salary: The package includes medical insurance, provident fund and 13th cheque.  No overtime pay, but call-outs are compensated for. The company offers tuition assistance and wellness interventions.  
Salary: Negotiable

Call Centre Service Agent Reference No: 1721111458 | Centurion, South Africa | Posted on: 29 June 2022

You will report to a Team Leader and be based on-site at the call centre in Port Elizabeth. Deliver professional service to clients through various servicing channels (inbound calls, emails, walk-in interactions etc.), responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. 2 - 3 Years' experience in a call centre or client service environment with proven knowledge of customer service principles and practices Exposure to the insurance industry (preferred) MINIMUM REQUIREMENTS: Matric or equivalent Business-related qualification is advantageous Proficiency in MS Office (Word and Excel) Proficient in English and another official South African language. Preference will be given to African language speakers SA Citizen with a clear criminal history BEHAVIOURAL SKILLS ATTRIBUTES: Verbal and Written communication skills Service orientation Problem-solving Detail orientated Prioritisation Teamwork and collaboration Adaptability Display initiative BEHAVIOURAL COMPETENCIES: Examining and articulating information Upholding standards Documenting facts Showing composure and taking action Establishing a rapport Meeting timescales Ref Code: CallXLocation: CenturionCareer Level: + 2 YearsIndustry: HealthcareEE/ Non-EE: Strictly EE in accordance with the company’s Employment Equity PlanWorking Hours: Monday to Friday 08H00 to 16H30 (On-site)Salary: The package includes medical insurance and provident fund Successful candidates will be required to complete an online assessment.  Background and fingerprint clearances will also be required prior to the appointment of the successful incumbent.
Salary: Negotiable

Maintenance Manager Reference No: 2428892463 | Port Elizabeth, South Africa | Posted on: 08 June 2022

The primary function of this position is to plan, manage, schedule, coordinate and supervise all maintenance staff; ensuring that the work is delivered on time and within budget constraints. Manage equipment and spares required. Ensuring that all quality and legal regulations are implemented and complete all necessary documentation. MINIMUM REQUIREMENTS: Diploma/ Degree in engineering or related field. 5 Years' experience in a managerial role preferably with a background in Food and Beverage Manufacturing / Cheese production and Milk / UHT. Extensive knowledge of electrical and mechanical systems. Strong communication, leadership, and interpersonal skills. ROLES AND RESPONSIBILITIES: Identify downtime root causes and implement preventative maintenance programs to eliminate downtime causes, attaining budget availability. Improve engineering availability. Develop a preventative maintenance strategy to improve plant reliability and availability. Ensure compliance with legally required equipment inspections. Assist with NCR completion rate. Keep track of maintenance history and take measurements to optimize machine efficiency. Ensure adherence to Occupational Health and Safety Act and Food System Certification 22000. Assist in the recruitment and retention of artisans and develop programs for multiskilling. Manage maintenance service level contractors and engineering service providers. Maintain and improve inter-departmental service delivery. Manage quality of service through Mean-time-to repair (MTTR) and Mean-time-before-failure (MTBF). Support production departments to achieve overall equipment efficiencies. Manage repair and maintenance costs and inventory levels of spares to remain within budget and ensure projects are completed within timelines. Ref Code:  MAINTCLocation: Coega, ECCareer Level: 7+ yearsIndustry: Food and Beverage ManufacturingSalary: Commensurate with experience and qualifications
Salary: Negotiable

Supply Chain Analyst Reference No: 3708728043 | Port Elizabeth, South Africa | Posted on: 20 May 2022

MINIMUM REQUIREMENTS AND EXPERIENCE: The Company values appointing candidates who hold a balance between qualifications and relevant experience i.e., it's not only the number of years of experience that counts but also the life in those years. Grade 12 or equivalent. Minimum- Diploma in Logistics or Supply Chain Management field. Preferred- Degree in Logistics or Supply Chain Management.  5 Years' experience in applying job-related concepts, techniques, and processes. Computer literate with strong MS Excel and ERP system skills. Ability to apply numerical principles and do detailed production planning.  Ability to influence stakeholders. Persuasive communication and interpersonal skills. ROLES AND RESPONSIBILITIES:  The successful candidate will be the leader of the Sales and Operations Planning (S& OP)process which combines demand with supply through a detailed Production Plan.  He/She will be responsible for the information integrity of the ERP system regarding production execution, customer service level and Master Schedule (MPS) processes. He/She will also be responsible for compiling management reports with regard to financial indicators for Logistics across all manufacturing units (Milk, Butter, and Cheese).  Facilitate the production planning process. Oversee the production administration function with regards to the capturing of production in Navision. Report on (usage variances, waste, and inefficiencies; and pack vs plan). Report on financial metrics (i.e. unit cost, price variances and usage variances).  Ensure the accuracy of Bill of Material (BOMs) in Navision information between Production, Logistics and Finance.  Create production routings in Navision and maintain the production capacities per work - and Machine Centre. Analyse business processes, anticipate requirements, uncover areas for improvement and development and develop and implement solutions. Determine operational objectives by studying business functions, gathering information, evaluating output requirements, and developing an integrated reporting system. Consolidate the production plan and milk requirements for all factories. Consider planned maintenance breaks and plan accordingly.  Consolidate all planning data and prepare (Sales and Operational Planning) S & OP report for approval. Facilitate the bi-weekly Sales and Operational Planning (S&OP) meetings on a multi-level cross-functional basis, and Manage the Master Production Schedule (MPS) process in Navision.  Ref Code: BIZLocation: Coega IDZCareer Level: 5 Years (Post qualification)Industry: Supply Chain and FMCG Manufacturing Working Hours: Monday to Friday 08H00 to 16H30Salary: Negotiable, depending on roles and responsibilities (Includes medical aid, provident fund and annual bonus).  
Salary: Negotiable

Senior Operations Customer Manager Reference No: 555110021 | Centurion, South Africa | Posted on: 20 May 2022

Role Purpose: Reports to the Business Operations Director. Oversee major planning, development, manufacturing, logistics, and distribution processes in the supply chain workflow to ensure that corporate-wide goals are met. Key Roles and Responsibilities: Coordinates manufacturing, procurement logistics and sales functions. Ensure that the outsourced warehouse meets SLA requirements. To integrate and streamline overall business operations processes. Maintain stable and sustainable collaboration with external vendors. Plan, schedule, and manage business activities related to order processing through various logistics methods, to meet customer requirements. Oversee the Imports and Exports as well as national stock management. People Management Responsibility: Manager of Managers Minimum Requirements and Experience: BSc/BA degree in Business Administration., or Recognition of prior experience (RPL) without qualification.SA Citizen with a clean criminal history. Valid unendorsed driver's license. 5 yrs experience in Order management (prerequisite) 2 to 3 yrs Warehouse experience (prerequisite) 2 yrs Export experience to African Countries (prerequisite) Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Customer-centric. Knowledge of business concepts, tools and techniques and the ability to operate with a business mindset that complements one's functional speciality and keeps it in a business context. Knowledge of strategies and tools for controlling and optimizing the factors that could impact the delivery of products. Knowledge of the techniques, tools and applications associated with coordination of internal resources; ability to synchronize and integrate activities, responsibilities, and command and control structures to ensure that internal resources are used most efficiently in pursuit of business objectives. Knowledge of, and ability to apply, policies and practices for planning and administering a budget. Knowledge of business process improvement tools, techniques, and ability to understand, monitor, update or enhance existing business or work processes. Ability to effectively manage the utilization of external services (e.g., product or platform vendors, service providers, contractors, consultants, outsourced functions). Knowledge of issues and considerations for effectively managing local or distributed inventories of products. Knowledge of the process, issues, and considerations for effectively managing inventory for the outsourced warehouse. Ability to measure the quality and quantity of work effort for the purpose of improvement. Behavioural Competencies: Apply Business Acumen. Communicate effectively. Drive for results. Focus on the customer. Negotiate and influence. Plan and organise effectively. Quality management skills. Works well with deadlines. Knowledge of logistics systems. Understanding of transportation limitations and regulations. Ability to contribute individually to a greater goal. Understanding of transportation issues, knowledge of logistics subset. Ref Code: BIZOPSLocation: CenturionCareer Level: 3 to 5 years at managerial levelIndustry: Supply Chain Management (Warehousing)EE/ Non-EE: Strictly EE in accordance with the company’s Employment Equity PlanWorking Hours: Monday to Friday 08H00 to 16H30 (On-site)Salary: The package includes medical aid, provident fund & 13th Cheque
Salary: Negotiable

Key Account Manager (B2B-Direct Sales) Reference No: 1369541223 | Centurion, South Africa | Posted on: 29 March 2022

Lead local sales to maximise performance and meet financial targets in line with agreed business objectives. Ensure the implementation of the central strategy and vision. Additional functions of the Professional Print Account Manager would include to proactively and systematically pursue new business opportunities, explore new market verticals to target with the Professional Print product line-up and ensuring existing clients are seen to from an account management, upsell and upgrade point of view. KEY RESPONSIBILITIES AND DUTIES: Leadership and Management Represent The Company in a positive and professional manner. Work with all personnel and outside contacts to satisfy partners, clients and achieve company goals. Keep up to date on market trends and new products. Identify and investigate growth opportunities and additional market verticals for the company. Stay abreast of industry matters through third party resources and networks. Sales & Marketing Sell The Company hardware and solutions, with a specific focus on Production Print, Wide-format, Display graphics and Pro Print Solutions, and reach revenue quotas for the B2B direct channel. Collaborate with teammates and maintain a positive and professional attitude fostering teamwork. Achieve quota for the number of daily and weekly sales activities with prospective customers and end-users. Actively work with your manager and team to improve the offering and value proposition to existing target markets and verticals Develop, present, and implement plans to your manager to successfully attack new target markets and market verticals. Business travel as appropriate, as approved by your manager to accomplish your assigned duties The Professional Print Account Manager is responsible for ensuring that All the duties of the Professional Print Account Manager are completed as per the job descriptions. Develop and implement business plans to attract and develop current and new clients and end-users for the Company's direct channel. Report back to the business on technical, financial and procedural areas of the business that can be improved and developed to improve the direct offering of The Company. They fully understand the product and solutions portfolio to their disposal and provide feedback to the business on further training needed to improve their own ability to sell these products and solution Liaise with the relevant Company internal resources with regards to best practices and sales strategies in market verticals Work with the marketing department to develop marketing plans for new products and market verticals Monitor and measure and report on issues, opportunities and development plans and achievements within agreed formats and timescales. Develop and refine the strategy with regard to new business development. Ensure that customer satisfaction levels are met Contractual onboarding of new clients and ends users Sales quotas are met as assigned. Prepare and submit sales activity reports and sales forecasts as are requested required by your manager or Head of Sales. Maintain all prospective customer data in the company database or other as defined by your manager and Director and use the information contained therein as the sole resource for a prospective customer Business Development Plans are reviewed and approved prior to implementation. Developing a solid and trusting relationship between major key clients and the company Resolving key client issues and complaints Developing a complete understanding of key account needs Anticipating key account changes and improvements Managing communications between key clients and internal teams Managing account team assigned to each client Strategic planning to improve client results Negotiating contracts with the client and establishing a timeline of performance Collaborating with the sales team to maximize profit by up-selling or cross-selling Meeting all client needs and deliverables according to proposed timelines Expanding relationships and bringing in new clients BEHAVIOURAL ATTRIBUTES & COMPETENCIES: Apply Business Acumen Communicate Effectively Drive for Results Focus on the Customer Negotiate & Influence Plan & Organise Effectively MINIMUM REQUIREMENTS: University or bachelor's degree preferred. 6 years directly related previous work experience Sales experience in production print or office automation industry is preferred. 6 years of demonstrated sales experience selling complex service-oriented offerings via direct B2B A motivated and self-directed sales professional that can operate within the guidelines assigned. Exceptional communication, presentation and persuasion skills and positive professional attitude. Strong management skills. Negotiating and influencing at all levels. Problem-solving and decision making Strong mature relationships with potential new business clients and end-users. Maintain and improve relationships with existing clients and end-users Ability to network with professionals on all levels Strong sales and commercial skills – a key understanding of the market conditions is required. Presentation skills.  
Salary: Negotiable

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